Terms and Conditions of Sale:
Our policy and terms and conditions are designed to service you as efficiently as possible. Your use of this site and/or placement of an order with Complus indicates your acceptance of the terms and conditions set forth below. Complus will not recognize any verbal representation, unless contained and authorized in writing by Complus associates.
Product Display:
Though we make every attempt to be as accurate as possible, Complus does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Any typographical, photographic or specification error in product, pricing, or offers is subject to correction. Due to the volatile nature of the computer industry, product descriptions may not reflect current technical information. Please visit Manufacturer's website for current information.
Order Acceptance Policy:
Receipt of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Complus reserves the right at any time after receipt of your order to accept or decline your order for any reason. Complus reserves the right at any time after receipt of your order to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. Credit card dispute charge is not acceptable. Although orders placed online generate an automatic confirmation and response via email, Complus may make changes on pricing, product description, and/or specification, after the confirmation and prior to product shipment. Such changes are intended to cope with situations including, but not limited to, corrections to errors, changing market conditions, discontinuation and/or unavailability of products. Customer will be informed in such instances. Complus reserves the right to limit to refuse service or cancel orders at their sole discretion.
Purchase Orders:
Warranty policy is not extended beyond the original customer. Terms and conditions subject to change without notice.
Payment Terms / Modes:
We accept Visa, MasterCard, Discover, and American Express credit cards. Please note that we will only accept credit cards issued by a bank or other financial institution from within the U.S. with verifiable references. All transactions are subject to verification for safety and security purposes. Payment can also made via Wire Transfer, Cashier's Check or Money Order. Payment shall be made promptly according to the terms shown on the invoice. All amount not paid within these terms shall be subject to a late charge of .08% per day.
Purchase, Price & Sale:
The Party whose name appears after the heading "Bill To:" when purchasing online is a ("Buyer") hereby orders from Complus ("Seller"), the product(s) listed on the order invoice. Seller agrees to sell the product(s) upon the terms and subject to the conditions contained in this document. Buyer shall be deemed to have agreed to all terms and conditions contained in this document when placing an order with www.com-plus.biz.
Prices do not include, shipping, handling, value-add or applicable sales tax. Buyer shall pay the total purchase price including, but not limited to applicable shipping, handling, value-add and any sales tax levied on or measured by such product price, or arising from the use of such purchased products. Prices are good for five (5) days from date of order or purchase. Prices cannot be negotiated after order has been submitted. Pricing and availability of products are subject to change without notice.
Shipping Policy:
To ensure prompt processing of your order please provide accurate information including Cardholder name and billing and shipping address/s. Irrespective of the shipping method selected, orders are shipped only after credit approval. Credit is approved when all relevant information is validated by Customers credit card issuing bank. A $10.00 fee will be charged should customers initiate any change of shipping information after products have been shipped. This charge will apply to address correction or re-routing of shipment by customer after shipment by Complus. Orders placed on Friday after 1pm EST will be processed the following Monday.
We are closed on all Public Holidays. We do not currently ship to -
o International destinations.
o Hotels / Motels
o Freight Forwarders
o Trade Shows / Conventions / Conferences
Inspection:
If there is anything wrong with the merchandise, please contact customer service for more information. Buyer shall inspect the product(s) at delivery and shall notify Seller of any defects or discrepancies in the products as delivered within Twenty-Four(24) hours of delivery. Without such notification, Buyer shall be deemed to have accepted the product(s) as delivered. Product Warranty - See - Warranty and Returns Policy for details Products found Defective On Arrival (DOA) within 30 days from the invoice date may be returned for replacement, freight prepaid by Buyer. Seller reserves the right to replace defective parts with equivalent parts, new or re-conditioned, as Seller deems necessary. Products that are found defective after thirty (30) days, will be covered by manufacturers warranty. Defective CPU and memory products are to be returned for exchange within 15 days warranty period from the invoice date. Products that have been subjected to abuse, misuse, alteration, neglect or unauthorized repair, installation, additions, improvements, attachment shall be deemed to be a waiver of product warranty by Buyer and shall render his product warranty null and void. Seller shall return such out of warranty products to Buyer at Buyer's expense. Repaired or replacement products shall be returned to Buyer via Ground Service within the 48 contiguous United States, freight prepaid by Seller. Any additional charge as a result of upgrading shipping method per Buyer's request shall be borne by Buyer.
SELLER MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY. IN NO EVENT SHALL SELLER BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS LOSS OF PROFIT OR BUSINESS OPPORTUNITIES, AND IN NO EVENT SHALL SELLER'S LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT(S).
Returns - See - Warranty and Returns Policy for details
Complus will not accept any return/s for products unless covered by written authorization issued by Complus Cancellation, Unauthorized Returns, & Refuse Shipments Request for cancellation of an order must be submitted in writing to service@com-plus.biz An order cannot be cancelled after it has been shipped. If Buyer purports to cancel his order, wrongfully refuse to accept the product(s), or return product(s) without authorization, Buyer shall pay to Seller, as liquidated damages and in lieu of the enforcement of this contract, a sum equal to 20% of the sales price, plus any shipping and handling charges incurred. Notwithstanding the foregoing, if Buyer attempts to return the product(s) without authorization, Seller may, at its discretion, refuse to accept the returns and pursue its remedies hereunder and under applicable law, which shall include, for example, the right to file a legal action against Buyer for the full purchase price and any incidental damages suffered by the Seller.
Miscellaneous:
Complus may revise these terms and conditions at any time by updating the Complus Web site. By using this site, you agree to be bound by the terms hereof and by any such revisions. This document sets forth the entire and final understanding of Buyer and Seller pertaining to the subject matter hereof and supersedes all prior agreements, whether oral or written, and shall not be amended except by a written agreement signed by both parties. Seller's agents have no authority to make representations, warranties or promises that are not contained in this document. The failure of either party to enforce at any time or for any period of time the terms of this document shall not be construed as a waiver of such terms or the rights of such party there- after to enforce each term contained herein. Any alterations, additions, improvements or attachments to the product(s) not authorized shall be solely at the customer's own expense and risk if operation of the product(s) is affected in any way by alterations, improvements, modifications or installation. The warranty will be considered waived by the customer and Complus shall have no further obligation to the customer.
Limitation of Liability:
Complus will not be liable to Buyer or any other party for any damages that may arise out of or related to this agreement including without limitation incidental, consequential, and special damages. Complus will not be liable for damage to other property caused by any defects in the products, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunities, loss of goodwill, interference with business relationships, or other commercial losses, even if advised of their possibility of such damages. The aggregate liability of Complus for any and all claims arising out of or related to this agreement shall not exceed the amount paid Complus for the unit of product involved in the claim. This section states the sole and exclusive remedy of buyer for any and all claims arising out of or related to the Agreement.
Disclaimer:
Except as stated in this section, there is no other warranty, representation, or condition regarding Complus's products, services, or performance under this agreement, expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
These Terms and Conditions of Sales and Service are current as of 05/23/2002 and are subject to change by Complus at any time without notice and represent the entire agreement between you and Complus